Title: Users may intermittently be unable to access Exchange Online User impact: Users may intermittently be unable to access Exchange Online. Current status: We've confirmed that faulty authentication components within the infrastructure caused impact. We're developing and deploying a fix we anticipate will alleviate impact. Scope of impact: This issue may impact users worldwide that are routed through the impacted infrastructure. This information may be updated as our investigation continues. Start time: Sunday, May 24, 2026, at 11:00 PM UTC Root cause: A portion of the structured query language infrastructure responsible for accessing Exchange Online isn't performing as efficiently as expected, resulting in impact. Next update by: Monday, May 25, 2026, at 4:30 AM UTC
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The monitor is down in the following regions: au-east, eu-west, uk-east, us-east, and us-west
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Monitors
Users may intermittently be unable to access Exchange Online
Exchange Online
Protomedi
Amazon Web Services
Azure (All Services - East US)